General Terms and Conditions (GTC)
KUZU LOGISTICS
  
KUZU LOGISTICS
Status: April 2025

1. Scope of application 
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(1) These General Terms and Conditions apply to all contracts for transportation services
between KUZU LOGISTICS and the customer, regardless of whether the customer is a
consumer (Section 13 BGB) or an entrepreneur (Section 14 BGB).
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((2) Deviating terms and conditions of the customer shall only become part of the contract if
KUZU LOGISTICS expressly agrees to their validity in writing.



2. Conclusion of contract 


(1) The contract is concluded exclusively by the client's request and the subsequent submission of an offer by KUZU LOGISTICS as well as the acceptance of this offer by the client.
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(2) Inquiries via the website, e-mail or telephone do not constitute binding offers.
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(3) The offer shall be accepted in writing, by e-mail or by express confirmation.
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(4) KUZU LOGISTICS reserves the right to reject inquiries or revoke offers at any time as long as no contract has been concluded.


3. Scope of services

(1) KUZU LOGISTICS shall provide transport, courier and logistics services in accordance with the conditions set out in the conditions specified i the offer.

(2) Special services (e.g. express deliveries, loading and unloading assistance, temperature-controlled transportation) require a separate agreement and will be charged additionally.

(3) KUZU LOGISTICS is entitled to use subcontractors to fulfill the contractual services.



4. Prices and terms of payment

(1) Unless expressly stated otherwise, all prices are in Euro net plus statutory VAT.
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(2) Invoices are due for payment immediately upon receipt without deduction, at the latest within 21 days.
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(3) Consumer prices are shown including statutory VAT.
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(4) In the event of late payment, KUZU LOGISTICS reserves the right to charge interest on arrears at the statutory rate as well as reminder fees.
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(5) In the event of continued non-payment of outstanding invoices, KUZU
LOGISTICS reserves the right to commission a debt collection service provider or lawyer. The resulting legal costs, in particular court costs, costs of the enforcement bodies, investigation costs, etc. shall be reimbursed by the customer if they are claimed.

5. Obligations of the client

(1) The client is obliged to provide complete and correct information on the type, nature, weight, volume and special characteristics of the goods to be transported.
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(2) Dangerous goods, perishable goods or sensitive goods must be expressly notified before the order is placed.
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(3) The client is responsible for proper packaging and labeling of the goods to be transported.

6. Liability

(1) The following applies to entrepreneurs (B2B):
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- KUZU LOGISTICS is liable in accordance with the statutory provisions of the German Commercial Code (§§ 407 et seq.).
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- Liability for loss of or damage to the transported goods is limited to 8.33 special drawing rights (SDR) per kilogram of gross weight of the damaged or lost goods.
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- KUZU LOGISTICS is liable for damage caused by delay up to a maximum of three times the freight amount.
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(2) The following applies to consumers (B2C):
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- KUZU LOGISTICS is not liable for slightly negligent breach of insignificant contractual obligations.
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- In the event of a breach of material contractual obligations, liability is limited to the foreseeable damage typical for the contract.
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- Liability for damage to life, body and health remains unaffected.
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(3) Any further liability, in particular for indirect damage or loss of profit, shall be profit, are excluded to the extent permitted by law.
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(4) At the express request of the client, a higher sum insured can be agreed against payment of costs.
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7. Exclusion of the right of withdrawal

(1) A statutory right of withdrawal for consumers does not exist in accordance with § 312g para. 2 no. 1 BGB, as the services are individually tailored to the needs of the client.

8. data protection

KUZU LOGISTICS processes personal data within the scope of contract performance in accordance with the applicable data protection laws.
Further information can be found in our privacy policy at
www.kuzu-
logistics.com/datenschutzerklarung.
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9. Place of jurisdiction and applicable law
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(1) The law of the Federal Republic of Germany shall apply.
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(2) If the client is a merchant, a legal entity under public law or a special fund under public law, Hamburg is agreed as the place of jurisdiction.
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(3) In the case of consumers, the statutory provisions on the place of jurisdiction shall apply.
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10. severability clause
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Should individual provisions of these GTC be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.
The invalid provision shall be replaced by the statutory provision.